Privacy Policy

At Roast & Roam, we are committed to protecting the privacy and security of our website visitors and clients. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information submitted through our Book an Appointment link, contact form, and booking form.

** 1. Information We Collect: **

When you use our website or interact with us through our "Book an Appointment" link, contact form, or booking form, we may collect the following types of personal information:

• Contact Information: Name, email address, phone number, address and dates of birth.
• Booking Details: Date and time preferences, service preferences, any additional information provided by you.

** 2. How We Use Your Information: **

We may use the personal information collected for the following purposes:

• To respond to your enquiries and provide you with the requested services.
• To schedule appointments and manage bookings effectively.
• To communicate with you about your appointments and updates related to our services.
• To improve our website, services, and customer experience.
• To comply with legal and regulatory requirements.

** 3. Information Sharing and Disclosure: **

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:

• Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These service providers are obligated to keep your information confidential and secure.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders, subpoenas, or legal investigations.
• Business Transfers: If Roast & Roam is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or use of your personal information.

** 4. Data Security: **

We take reasonable measures to protect the security and confidentiality of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security, but we strive to use commercially acceptable means to protect your personal information.

** 5. Your Rights: **

You have the right to:

• Access, correct, or update your personal information.
• Request deletion of your personal information, subject to applicable legal requirements.
• Opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in our emails or contacting us directly.

** 6. Children's Privacy: **

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our records.

** 7. Changes to This Privacy Policy: **

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

** 8. Contact Us: **

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at jade@roastandroam.com.au or 0414588970.

By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.